Shipping and Returns

Processing

Each candle is made to order. Please allow 3-5 business days for processing. A shipping notification with tracking information will be sent once your order is completed.

 

Shipping

Orders are shipped within 1 to 3 business days through USPS Priority Mail.

 

Returns

Due to the nature of our products, used candles cannot be returned or refunded. All sales are final. We are not responsible for any lost or stolen packages. 

If any products are damaged during transit, The Copper Cul de Sac will provide a replacement. Photos of damage must be submitted to shop@thecopperculdesac.com within 2 days of receiving the product.

 

Cancellations

All cancellations must be received via email to shop@thecopperculdesac within 24 hours of placing an order in order to qualify for a full refund.